Every call becomes a summary, a sentiment, and a next step.

Recorded calls turn into structured intelligence — what was discussed, how it went, what was promised — attached to the lead or resident it belongs to, with coaching notes your team can actually use.

Summaries and extracted intents on every recorded call
Sentiment and escalation-risk flags you can scan in seconds
Coaching notes that turn average calls into better ones

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No more “what did they say?”The call is on the record it belongs to

Promises trackedCommitments made on calls become follow-ups

Quality visiblePatterns across calls surface before reviews do

What you get

Every claim below is a working screen in the product — open the demo and check.

Structured summaries

Who called about what, what was answered, what was promised — a paragraph instead of a 9-minute recording.

Intent extraction

Tour request, price objection, maintenance complaint, renewal question — intents extracted and routed to the right pipeline.

Sentiment & risk

Frustrated resident on a third callback? Flagged. Delighted prospect ready to apply? Also flagged. Attention goes where it matters.

Coaching notes

What the call did well and what it missed — specific, private, and consistent, which is more than most small teams ever get.

On the record

Analyses attach to the lead, resident, or work order the call concerned, so context survives the phone call ending.

Audited like everything

Analyses are agent actions: logged, reviewable, and governed by the same framework as every other AI output.

Common questions from operators

Where do the call transcripts come from?

Paste a transcript (or a detailed recap) when logging a call in the comms center — analysis runs on it automatically. Direct phone-system integrations that capture transcripts for you are on the connections waitlist.

Is this legal to do?

Call recording consent laws vary by state (one-party vs. all-party). Recording policy and disclosures are your responsibility; the analysis layer only works with what you lawfully record.

Can my staff see their own coaching notes?

That’s a permissions choice — many operators share notes 1:1. The point is consistent, specific feedback, not surveillance theater.